Refund Policy

Last updated: November 2024

1. Drop-In Classes

Drop-in class purchases are non-refundable but are transferable to another individual if you are unable to attend.

2. Class Packages

Class packages (e.g., 5-pack, 10-pack) are valid for 6 months from the date of purchase. Unused classes after 6 months are forfeited. Packages are non-refundable but can be put on hold for medical reasons with documentation.

3. Memberships

Monthly memberships can be cancelled at any time with 30 days notice. No refunds are provided for partial months. Annual memberships can be cancelled within the first 30 days for a full refund minus any class attendance.

4. Late Cancellations and No-Shows

Classes must be cancelled at least 12 hours in advance. Late cancellations and no-shows will be charged the full class fee or deducted from class packages.

5. Workshop and Event Cancellations

Workshops and special events are non-refundable unless the event is cancelled by CoolDownJuice. In the event of cancellation, a full refund will be provided.

6. Contact Us

For questions regarding refunds, please contact us at info@cooldownjuice.com.